Petchatz HD With Pawcall

  • Petchatz HD With Pawcall
  • Petchatz HD With Pawcall
  • Petchatz HD With Pawcall
  • Petchatz HD With Pawcall
8.4 Total Score

The Petchatz HD is not perfect, but no pet camera is at the moment. It is however very good at both preventing problems and having more fun with our cats and dogs. Its unique features are the scent distributor, wall mounting and two-way video calling. Both our pets and us are happier and more relaxed now we can stay in touch during the long work days.

Ease of use
Customer service
  • 1080P video camera gives a clear image in all light conditions with great field of view
  • Calming scent spray allows you to intervene when your pets are anxious or aggressive
  • Wall mounting for safe and space efficient installation while being at eye height with your pet.
  • Treat dispenser stores a hundred treats for long refill intervals (10-20 days)
  • Two way video calling let's your pet see you too
  • Unique calling sounds to get your pet to come to the camera
  • Pawcall module allows your pet to call you. (needs to be purchased separately)
  • Works without smartphone on laptop or desktop.
  • Great customer service to help with any problems.
  • Only works with Petchatz treats.
  • Unique but expensive
  • HD video stream needs fast internet and uses a lot of data.
User Rating: Be the first one!

Petchatz HD with Paw Call is a unique pet camera in a field of already revolutionary devices. Any pet owner that likes to interact with their dog and is away from home could benefit considerably from it, and here is why:

Thoroughly Developed Features For Training And Entertaining Your Pet(s).

The first generation Petchatz (non-HD) was introduced in 2014 and has allowed pet owners all over the US to call their lonely pets from anywhere. It was part of the revolution that has been taking place with smart technology for cats and dogs. The new version has a couple of nifty upgrades compared to the first:

  • The camera has been bumped to HD quality and is recording in 1080P. It is also optimized to record very well in low light conditions. Unless you want to leave all the lights on when you are away, you will need to have decent video quality in low light conditions.
  • The design is sturdy but has no sharp edges or corners. Your dog or cat might try to get to the treats that are inside. And though you don’t want them to raid the cookie jar, you don’t want them to get hurt either. There is a special cover available for extremely destructive pets (most likely dogs, I suppose)
  • A motion and sound detector starts the recording whenever there is something funny going on. Adjustments allow you to record when your pets get into a fight, or you have unwanted visitor.

Who Is The Petchatz For?

Petchatz is designed for both cats and dogs of all sizes and ages. There are few reasons not to get a Petchatz:

  • If your cat or dog is already quite old: Older pets don’t learn as easily and are more upset about things they don’t know yet. A good friend has a 12 year old dog that can’t get used to the pet camera and treat dispenser. It’s gets very upset when it hears a voice but can’t find it’s parent. Yours might be different, but good to take it into account
  • If you have a slow internet connection: The HD camera requires a good internet connection on both your home and phone. Without 30 mbps at home and 4g/Lte on you phone the video will not be fluent.
  • If your pet has specific food alergies: Because Petchatz HD only accepts the treats from the brand itself, you will run into problems if these are not allowed. Most cats and dogs will be able to eat them without any problems. Because they are all natural and without wheat, grain, corn, and other fillers added to it.

How Does Petchatz Compare To Similar Pet Cameras?

Petchatz HD Furbo Pet Camera Petzi Treat Cam
For Cats
For Dogs
Watch Your Pet
Let Your Pet See You
Hear Sound
Pet Can Call You
Take Snapshots
Dispense Treats
Record Video
Spray Calming Scents
Night Vision Camera
Low Light Camera
Android And IOS App
Size (inch) 4.0 * 7.0 * 11.0 5.9 * 4.7 * 8.9 7.3 * 4.5 * 3.3
Weight (lbs) 4.0 1.8 3.6
Warranty 1 year 1 year 1 year

Your Pet Can Call You With The Unique Paw Call Extension

pets press the button to call their ownerInteracting with your pet, and teaching him/her to do things is one of the reasons we have pets in the first place. With the Pawcall you will be able to make the interaction a lot more two-way. Instead of talking to your pet and throwing treats you can now teach them to press the button. Some of the things that can be done with Paw Call:

  • Have your pet call you. The device will help with training by alerting your pet that it’s time to call. Then your pet can push the button, and you get an alert by SMS or IM that it’s time to do some video calling. Let’s hope that our pets don’t learn the concept of Prank Calling:)
  • Have the device play games with your pet. The combination of an action (pressing the button) and a treat dispenser allows for all kind of games. Your pet can get exercise to stay healthier also when you are away. Pet obesity is an increasing problem these days, and pets being locked indoors is a major contributor.


As mentioned before, the unit is designed to be wall mounted, but you’ll also have the option of mounting it inside of a kennel. People that have to crate their pet when away will probably need this. With a two-way video feed, you might even be able to ween them off of the kennel altogether.
Wherever you install the unit, you’ll need a screwdriver handy since the back panel is made to screw into a flat surface. It’s probably a good idea to turn off power to the wall you’re installing to at the breaker with a wall mounted installation. It’s always best to be safe! From there, it’s simply a matter of plugging the PetChatz in, attaching it, and turning it on. The rest of the setup happens through the iPhone app or website. Here you can create alerts and recording when the motion sensors detect something. We had it go off once when our dog was barking like crazy to somebody who was knocking on the door for over 10 minutes. It’s good to be alerted in these cases; you never know what intentions they may have.

Pet-safe mounting

petchatz installationPetchatz HD is mounted securely on a wall, over a power socket as opposed to many other devices that are free-standing. A secure mounting is a major benefit if you have an investigative pet. If the device falls over it can become damaged and won’t work in most cases (because the cookie magazines are gravity fed). Wall mounting means that it’s impossible for your pet to get behind the Petchatz HD or get a good grip on it.

You Can Use Scents As Well As Treats To Sooth Your Cat Or Dog

We all know that our pets are crazy about treats. But dogs and cats all have an incredible sense of smell. With the Petchatz HD, you can treat your pet to a calming and soothing smell at the push of a button. This way is more effective than leaving a scent in the house for the entire day because you will be able to apply it right when needed.

Two Way Video Sharing

This is the only smart pet toy that lets your dog see you while you are talking, or dispensing treats. On the front of the device sits an HD screen that shows the video from your smartphone selfie camera. Your pet now has a face as well as a voice to keep him company. We tested the quality of the screen by having one of us stay at home (crouched on the floor:) and talking to the other who was at work. The video and sound are fast and without hiccups, allowing for a smooth conversation.

Video Quality

The camera in the Petchatz records at 1080P and catches a good amount of light. It gives a very clear picture of your room and pets. A common problem with high-quality video is that it takes a lot of bandwidth and can lead to slow or interrupted streaming. With a standard Wifi (2.4 Ghz) and basic internet subscription (30Mbit/s), we never experienced any problems. Without 4G or LTE on the smartphone, it doesn’t work.

What We Didn’t Like About The Petchatz

While the Petchatz HD offers some unique and powerful features, you need to be aware of it’s limitations too.

You can only use it with Petchatz own Treats

Petchatz uses a pre-filled container to hold and load the treats. And the opening for dispensing the treats is shaped so that only the brand’s own treats will come out. This means that you will be forced to buy your treats at Petchatz for as long as you want to use it. The treats are of good quality, all natural, no fillers, and free of wheat, grain or corn. But, like mentioned earlier, these are not suitable for dogs with specific food allergies.

Free standing mounting requires an extra purchase.

The wall mounting of the Petchatz HD is one of it’s strong points. But if you need it to be free standing you will need to buy an additional mount. Or if you have some carpenter skills you can make a sturdy board on a stable base for free.

It’s the most expensive of all current pet cameras

With an average price of at least a hundred dollars more than the nearest competitors, Petchatz is not cheap. It is the only device with the calming scent feature. And it’s the only device to combine everything in one wall mounted option.

What Other Customers Say

I am so happy that a bought a PetChatz unit! I love that I can check in with my dogs when I am away during that day, and they can hear and see me!! I absolutely love the snack dispenser and so do my dogs!! I can actually keep training the dogs to sit and do commands while I am away, and they still get treats!! I had to call the PetChatz service department to ask a quick question and they were FANTASTIC and on the ball with what I needed! I can't say enough about this awesome unit and what is brings to my family 🙂
ByAmazon Customer - March 16, 2017
I have used the PetChatz HD unit a number of times in and out of the house to not only check in with my dog, but to also interact with her. It has been amazing, and of course, she loves the treat dispenser best - I often catch her hanging around the unit hoping something will fall out. So I decided to try the PawCall as well. The idea that my dog could call me was fascinating. We are still learning how to use it, but the training mode is pretty cool, since it dispenses treats and my dog loves that. She was able to 'call' me once with it, but I wonder if that was her attempt to get treats since she is still learning. The PetChatz HD has been a lot of fun so far, and the PawCall is an awesome addition to the device!
Amazon Customer - April 1, 2017
I received this as a gift. Pawcall is a great add on to my Petchatz. My puppy is loving the game mode and checking in with me twice a day!
ByJensen O. - March 1, 2017
I received my PetChatz as a gift and forever fell in love with it!! I am able to be in touch with my dogs as I am at work and know that they are safe and I am checking in on them. I really love that I can talk to them and we can both see one another. It really makes a difference! When the noise comes through the PetChatz that I want to talk to my dogs, they come running! It's so fun! And the fact that I can give them treats is an extra bonus. They love it and look forward to our "chats". And my coworker's get a kick out of it too. This product has been a lifesaver for myself and my dogs, as I am a nurse and work long hours. They are my life and this bridges the gap of those long hours. Thank you Perchatz!!!!
ByCherie A. Langkabel - July 1, 2016
Ok I buy everything I can from Amazon. I rarely if ever write reviews. BUT this is a a product that brings joy to working dog lovers... and their dogs. BUT BEST OF ALL... IS WHAT IT DOES... calls your dog to a video camera for a "conference call" and a treat. I had to set the unit to a limit of 10 treats a day or I would be out of control and Dozer my English Bulldog would get very chubby. If you love your dog and you both need a pick me up during the workday or when traveling or off at College this was made to solve your problem! Easy to install if you can work a screwdiver. Instructions written in English by an English speaking editor.
Cherie A. Langkabel - November 8, 2016
I love my PetChatz!! I am so happy to be able to "call" my dogs when away on vacation. It has made a huge difference to my dogs, and I truly feel it helps them to hear from me when I am gone for an extended period of time. They figured out pretty quickly what the music call means and they run to the PetChatz box to greet me. I love that I can see them and the ability to record their reactions is great. The first time I ever used it, I got fun pic of 3 dogs figuring it out 🙂
ByGregory - September 27, 2016
My wife purchased the PetChatz HD but I ended up using it more! We have two adorable Shih Tzu boys that we love to watch play all day. As my wife and I work, we wondered how they spent their days when we are not home. It turns out, they spend it sleeping. We are able to spy on them through silent mode and watch to see if they are getting in any trouble! When we want to wake them up with a treat we turn on the chat, the music plays and they can expect a nice surprise! Only issue is that the larger puppy bulldozes over his brother for the treat! The dogs were quick to pick up the sound of the treats being dispensed or the ring of when you begin chatting and wait anxiously by the PetChatz for a "scooby" snack. There currently is a pixelation issue that is being addressed by their IT, but should be fixed soon with an update. The boys are still learning how to use their PetCall but I believe when my wife and I have more time and patience to teach them, they will pick it up just as fast. I believe the treats are specific to the PetCatz product, but the boys seem to love them a lot. In addition, what really pushes this product to a five-star rating has been the excellent customer service I had received from Danielle and from Colleen. I work in a customer service oriented profession and from my experience, these two exemplify customer service; both of these ladies were polite, professional, and eager to help resolve any issues I had with PetChatz. Overall, a great product if you love spying, talking, seeing and giving your beloved pets a treat when you are away from home and have to work.
ByEdmundo M Cruz - May 15, 2017
I purchased as a gift with the stand and it works very well. Instructions clearly state to mount it, but we just stood it up. Our two Golden Retriever puppies went a little haywire playing in the kitchen and knocked the unit over (well... flying...) and it stopped working. Contacted customer support. Not expecting that there was much they could do, because not their fault, instructions not really followed, but hoping for a possible repair.They are sending a refurbished unit at replacement. Which I think is pretty remarkable. Maybe they cannot do that for everyone, but they did it for us and I think that is 5 stars.Our one dog, Nellie (the knocker-over) LOVES it. Cannot get enough of the face to face and the treat dispenser. Our other dog Huckleberry, is a bit more wary, but watch from a distance when his mom comes on the screen. It's a lot of fun.
Edmundo M Cruz - May 25, 2017
This is the best way to communicate with your pets when you're not home. The clarity is amazing and the ability to feed your animals is awesome! The service is amazing too. Really nice people that love animals! You can't go wrong with this device.
ByPeter Rinck - May 6, 2017


We have been eagerly awaiting the release of the Petchatz HD since its introduction over a year ago. Now that it’s finally available we are very pleased with its features for pets and the attention to detail. This is an ergonomically designed and well thought out interactive pet camera that is going to delight many pet owners all over the world. It’s not the cheapest, but if you can spend that amount on your pets, then it’s a solid choice. It’s one of the best ways to take care of your pet’s mental and physical health when you can’t be at home all the time.


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